WE ARE HERE TO HELP.
It may feel like we want to be distant by making you complete the contact form on the “Contact us” Page.
This route makes sure we have (We hope) a detailed description of the information you are looking for. More importantly it's evidence you asked it!
From our side, the whole team gets a copy of the communication from the "Contact us" page. So we have no excuse not to answer you. Please make sure you add a valid email address .
The "Contact us" page is not just to ask questions about our product. Its a place to make comment, suggestions and feedback.
You will get a reply even it's to tell you why it might not be possible to add that feature or develop your suggestion. So please ask away, make comment or fire those suggestions over. We look forward to hearing from you.